A'kin Product Recall

The wellbeing and safety of McPherson’s customers is our first priority and in consultation with regulators we have issued a voluntary recall of 250 bottles from a single batch of our A’kin Fragrance-Free Mild & Gentle Hypoallergenic Shampoo 225mL range as a precautionary measure.

We apologise for the inconvenience caused and are taking all measures to rectify the situation. 

Through our routine quality assurance testing, it was found that one batch of A’kin Fragrance-Free Mild & Gentle Hypoallergenic Shampoo 225mL did not meet our product standards as it may contain a level of microbial activity that is not acceptable.

Extensive testing has indicated that no other batches or products in the A’kin range have been impacted and are safe for use.  

McPherson’s has contacted relevant retail partners and instructed them to remove impacted products from stores, but urges customers that purchased A’kin Fragrance-Free Mild & Gentle Hypoallergenic Shampoo 225ml between 1 September to 11 October to review the product label.

Bottles that should be recalled can be identified by the AW1B01 batch number. Customers in possession of this batch should immediately stop using the product and return it to the place of purchase for a full refund.

Customers seeking additional information on the recall can call the McPherson’s customer service line on 1800 651 146 in Australia or 0800 990 003 in New Zealand. 

ACCC Product Safety Recall Notice